Refund and Return Policy
1. Overview
At Franklin’s Lectures, we are committed to delivering high-quality educational services to our learners. We understand that plans can change, and you may sometimes need to request a refund. This Refund Policy explains the conditions and procedures for obtaining a refund.
2. Refund Eligibility
Refund Period : You are eligible for a refund if your request is made within three (3) days from the date of joining the course.
Proof of Joining: The joining date refers to the date when you are granted access to the course content.
Refund Amount: Only 75% of the total course fee will be refunded. The remaining 25% is non-refundable and covers administrative and processing costs.
3. Requesting a refund
To request a refund, please follow these steps:
- Submit a Request : Send an email to franklinslectures@gmail.com with the subject line “Refund Request.”
Include Details: Mention your full name, course name, and joining date in the email.
Explain the Reason: Clearly state the reason for your refund request and attach any relevant documents or information that support your claim.
4. Processing Refunds
Once your refund request is received, we will review it and notify you of our decision (approval or rejection) within seven (7) business days.
If your refund is approved, we will process a refund of 75% of your course fee to your original method of payment.
The refunded amount may take additional time to appear in your account, depending on your bank or card issuer’s policies.
5. Conditions
Refunds are only applicable if the request is made within the three-day period from the joining date.
No refunds will be issued after this three-day period.
Any bank charges or transaction fees incurred during the refund process will be deducted from the refundable amount.
Only 75% of the total course fee is refundable under any approved request.
6. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Email : franklinslectures@gmail.com
Phone: +91 9074745741
